Frequently Asked Questions

  • How will I be compensated if my shipment is not delivered on time and as promised?

    The client can choose to file a complaint of delay or inconvenience with the
    moving service provider and specify the inconvenience

  • Does the moving service offer any insurance to the client?

    Generally, insurance is offered for damaged or lost items; however, clients must be aware of mover’s insurance policies.

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  • In case of loss or damage, how much time do you have to file a complaint?

    The client must file a complaint immediately.The client must file a complaint immediately.

  • How long will my moving process take?

    It depends on the size and type of the move. Discuss the timeframe with us.

  • How do you charge for providing moving services?

    The services are charged according to the distance travelled. Longer lengths have higher charges and vice versa.

  • What should I know before the pickup of my furniture?

    Ensure the furniture is written in the ‘description’ and matches accurately with the original one. If you have multiple furniture items, ensure they are all listed on the checklist for safe delivery.

  • Is your team of movers licensed and certified?

    Yes. Our entire team of movers is certified and licensed with the required organizations.

  • Is there anything that I need to know about the pickup and the delivery dates?

    Discuss your move with our moving experts and we will provide you with the exact pick up and the delivery dates.